About Me

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I try to be very OBJECTIVE in thought, I don't like to be SUBJECTIVE and biased, or simply one sided. Its two sides to every story, you have to look at both sides, put yourself in the shoes of the protagonist and the antagonist and ask yourself what would you do if you were in those shoes. Oddly enough, I'm an aspiring Electrical Engineering and computer geek. You would think I think with the other side of my brain, but like I said, I look at everything from BOTH SIDES, it so necessary

Thursday, July 29, 2010

The effect of a good woman

OK, so I've decdied to move to Atlanta, GA to be with my lil girl and girlfriend, pursue the goal of marriage, and start raising my family sort of speak. However, I'm going on a whim. The job I thought I was going to have did not come through (Preciate that SCAD), and I'm moving in with a frat brother. I'm leaving because I know its simply time to go, I busted my ass for the 5 years getting my degree, then continued busting my ass to acquire two more certifications, one I paid for out of my own pocket (A+ certification, 2 part test, each part $168). I bought my car, and acquired my own insurance, tags, title, and every other bell and wistle is signed to me. Not mama's insurance, aint no situation if my grades drop, mama taking the car...THIS IS MY SHIT!!!!!! (sorry, had to stroke my ego I worked so hard for). Everything is setup, there is no reason not to go, except the fact that I don't have a job lined up which I'm shook about because there is no continuous flow of income, and we are in a recession, I heard ATL is a lil rough right now. However, I've spoke with amazing women recently. I have a co worker that I pretty much told my life story to, and she seemed so interested, and in so many words she said, "nigga quit tripping, you've been through worst and pulled yourself out." Any female friend I've had has said the same thing. My amazing girlfirend expresses time and time again that she'll be there, by my side, and everything will work out for the better. Maybe because I'm a mama's boy that it feels better hearing that from a womens' voice. The say every woman wants to be lead by a man who knows were he's going, and behind every great man, there is a great woman. I want mine standing next to me so she can see everything I see from the same angle and same perspective as we fly far beyond the stars to a place were the happieness is infinte, and being content is only on Monday morning. I want my lil girl to make palets across our legs, and pillows with our arms so when she wakes one eye sees my smile, the other sees her moms, and three smiles can intertwin into a homogenous mixture of glee for the simple fact that that woman stayed by my side.


Monday, July 26, 2010

The Life of A Technology Support Professional

To Good to be true

- Technology has made everyday life so convenient that the fundamental mind is almost deceased. The spell check has created such a novice manner to write a scholarly paper, one forgets the bare essentials in English language. The spell check creates extreme efficiency in spelling with use of the spell check, programmed synonyms and thesauruses create an illusion of a writer with such a wide vocabulary, and the copy and paste tool allows us to do it in such a timely manner. Nobody will admit it, but Microsoft Word writes 30% - 50% of the common college student’s assignments upon correcting our grammatical mistakes, and pointing out diction malfunctions. One would be shocked an up hauled to compare a persons piece of writing printed from a HP laser jet printer composed in word 2007, and the same exact subject of writing composed using an old fashion wider ruled paper and number two pencil.

High Expectations

- We often get complaints from those that think technology makes the world turn ( and in a sense it does), however, people don’t understand one important fact. Technology is stupid; it only does what you tell it to do, and even then it doesn’t speak English, you have to learn how to talk to it. Advancements in technology have happened so quickly in history, the common person doesn’t take into consideration proper protocol of investigating technology issues, its always expected to be easier then what it seems. We often hear people use the phrase, “well can’t you just….” or “this doesn’t make since, there has got to be a way to just….” No one likes to face that fact that there are certain issues that even using technology some things may be hard to do. Situations are blown out of proportion when having to tell someone, “Sir I’m sorry, I can’t give you privileges to change this calendar, you’ll have to talk to…” or “I’m sorry sir, because the server has to take time update you won’t be able to access your email until tomorrow.” Our dependency on technology has come to a point were we don’t think about what other options we have in completing our daily task. There has always been more then one way to skin a cat. If you’re email did not work what would you do? Most would pick up a phone and call. Before you had an electronic calendar how were appointments made? Usually by sticky notes, and verbally communicating with personnel.

Reading is fundamental

- A lot of clients who call the helpdesk panic automatically upon witnessing unfamiliar content. Even the person that asked my opinion on this article became startled when receiving the automatic reply from the technology support email account. The reply message simply states that your email has been received, and nothing more. Due to the fact that this is so unfamiliar, the interviewee calls back asking details of what issues persist. Obviously there isn’t an issue, just an informative email, but since this is something that has never been encountered, a small amount of panic occurs. That is the most miniscule of examples. Honestly, so many people have fallen victim to technology convenience that people actually don’t take time to read and follow instructions. As much as our society has grown to depend on technology, we are also scared of it, because the moment one looses a file, the whole day is down the drain. So instead of following the instructions that are prompted, they will call the helpdesk, and we remote into their machines and literally read the prompt to them and ask the client to do what the instructions say. This creates the situation of a parent and child. The child needs to use a public restroom, but scared to walk in to the rest room by themselves. So the parent walks in along side, and simply sits and waits for the child to finish. The difference is, were not working with children.